Cancellation rights

Cancellation instructions

In order to protect you as a consumer even more extensively, there has been an extension in the right of withdrawal since 13 June 2014. The services of a real estate agent that are subject to commission are now also subject to the right of revocation. The legislator grants you a 14-day right of revocation and we are immediately obliged to inform you about it again with each real estate offer. You will find the cancellation policy in every exposé in the future. The commission to be paid to us by the buyer, according to the information in the exposé, is still only due upon conclusion of the purchase contract.

Exercising your cancellation rights

In order to exercise your right to cancellation, you must inform us, ADEN Immo GmbH, Brandenburgische Str. 32, 10707 Berlin, Tel: +49 30 61675115, Fax: +49 30 61675114, E-Mail:, by clear written instruction about your decision to cancel this contract. To do this, you can use the attached sample cancellation text*, though it is not mandatory.

To safeguard the cancellation period, you should send your communication of the cancellation before the cancellation period expires.

*Sample revocation

To [insert here the name, address and, where appropriate, the fax number or e-mail of the contractor]:
I/we () hereby cancel the contract concluded by me/us () for the provision of the following service:

Ordered on ()/received on ()

Name of the consumer(s):

Address of the consumer(s):

Signature of consumer(s) (only for paper communication)

(*) Delete as appropriate.

Cancellation process

If you cancel this contract, we will reimburse all payments that we have received from you without delay and at the latest within fourteen days from the date on which the cancellation notice was received by us. If you have requested that our services should begin during the cancellation period, then a payment is due from you corresponding to the proportion of services rendered up to the date on which you notified us of the cancellation in terms of this contract, as opposed to the full extent provided for in the contract services.